Terms of service

1. About these terms

These terms apply when you use deskandday.co.uk or buy digital products from Desk & Day. By placing an order, you agree to these terms. Contact us at hello@deskandday.co.uk.

2. Our digital products

The Better Workday System is supplied as downloadable digital content, including PDF and spreadsheet files. Product descriptions explain the included files and common software requirements. You are responsible for checking that your device can open the stated file formats.

3. Orders, payment and delivery

Your order is accepted when we send confirmation after successful payment. Digital access is normally provided immediately by email or on the order page. If access does not arrive, check your junk folder and contact us with your order number. Prices are shown in pounds sterling and any applicable tax is displayed at checkout.

4. Cancellation and refunds

Digital-content cancellation and refund rights are explained in our Return and Refund Policy, which forms part of these terms. Nothing in these terms limits your statutory rights.

5. Licence and intellectual property

Unless the product page states otherwise, your purchase gives you a limited, non-exclusive, non-transferable licence to use the files for your own personal work or internal business use. You may print working copies for yourself. You may not resell, share, upload, distribute, sublicense or make the files available to others. All intellectual-property rights remain with Desk & Day or the relevant rights holder.

6. Responsible use

You must not misuse the website, interfere with its security, submit false information, attempt unauthorised access, or use our content unlawfully. We may refuse or cancel an order where we reasonably suspect fraud, misuse or a pricing error, and will refund any payment taken when required.

7. Information and results

Our productivity materials are educational tools, not medical, legal, financial or employment advice. Individual results depend on how the system is used and are not guaranteed.

8. Faults and liability

We will provide digital content that is as described, of satisfactory quality and fit for any purpose made known to us where the law requires. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, death or personal injury caused by negligence, or your statutory consumer rights.

9. Privacy

We handle personal information in accordance with our Privacy Policy. Shopify and payment providers may process information needed to operate the store and complete payments.

10. Changes and governing law

We may update these terms for future orders. The terms in force when you order will apply to that purchase. These terms are governed by the laws of England and Wales. If you are a consumer elsewhere in the UK, you retain any mandatory rights and may bring proceedings in the courts available to you under applicable law.